Naglabas ng opisyal na pahayag ang BDO Unibank Inc. nitong Linggo, Disyembre 12, na nagsasabing irereimburse nila ang mga nawalang halaga ng perang nakuha sa kanilang mga kliyente dahil sa naganap na 'sophisticated fraud technique' na naiulat nitong Sabado, Disyembre 11.
“We thank our clients for their patience and cooperation in protecting their online bank accounts (and) we assure our affected innocent clients that we will reimburse their losses,” saad ng BDO.
Ayon sa BDO< nagdagdag na sila ng additional security controls upang mapigilan ang mga kakaibang attempts aat patuloy na maprotektahan ang bank credentials.
Nagpaalala rin sila sa mga kliyente na ugaliing mag-update ng kanilang mga passwords upang hindi magamit ito sa interes ng mga manloloko.
“BDO are continuously investing and working towards improving our security infrastructure to protect our clients’ money. While we have put back-end measures in place, we appreciate our clients’ continued vigilance to combat fraud,” anila.
Samantala, nagbigay rin ng paalala ang presidente ng Bankers Association of the Philippines (BAP) na si Jose Arnulfo A. Veloso. Hinikayat niya ang mga tao na maging vigilante upang hindi magtagumpay ang mga cyber fraud na isang uri ng krimen.
“An important reminder: You will never be a victim of cybercrime if you would never give your personal information, such as One-Time Password (OTP), to other people. If you do not give your personal information to others, cybercriminals will never be able to steal your money,” paalala ni Veloso, na siya ring presidente at CEO ng Philippine National Bank.
“It is not enough to just know how to avoid cybercriminals. You are our ally when it comes to stopping them from harming other people. Whenever you encounter a cybercriminal, immediately report it to your respective banks and the police. This is so we can work together to take down cybercriminals, such as the fake bank websites they are using to trick others,” dagdag pa niya.
“Taking down cybercriminals does not just benefit you, but also other people as these criminals will no longer be able to harm them."
