Nagsalita na ang pamunuan ng isang inasal restaurant sa Bacnotan, La Union matapos mag-viral ang Facebook post ng isang nagrereklamong customer na may patay na bubuwit daw sa milk tea na binili niya mula sa nabanggit na kainan.
"Paubos na nung malamang mouse flavor pala," mababasa sa post ng nagreklamong netizen. Kalakip ng post ang kuhang larawan kaugnay nito.
Nakarating naman sa kaalaman ng kainan ang viral post at agad na naglabas ng opisyal na pahayag.
Anila, hindi raw sila nagtitinda o nag-ooffer ng kahit na anong milk tea o milk tea products kaya hindi raw dapat sila ang kinaladkad sa isyu. Bukod dito, safety raw ng customers ang kanilang top priority kaya tinitiyak nilang malinis ang mga pagkaing sa menu nila.
Sa isa pang Facebook post, nilinaw ng inasal resto na nagkausap at nagkaayos-ayos na ang dalawang partido sa tulong ng LGU.
"We met with the family concerning the viral post in social media and we were able to talk to them personally and resolved the issue gracefully. We both hear our sides together and decided to take down all post that can potentially destroy our reputations as an individual and an entity even further."
"We discussed their concerns and concluded that it was only an isolated issue as it has not been proven yet until we hear a statement from the LGU. We don't know for sure yet where and how 'Jerry' este the mouse ended up inside the cup as seen in the viral post."
"Also, I would like to clarify that there was no money involved in settling this issue. Anyways, we are happy to say that we parted ways with relief and gladness in our hearts. So please, let us refrain from talking about the issue anymore and lets move forward..."
"Following our talk with them, we met with the inspection team from the LGU and complied to further assess this matter. Everything went well as per our discussions with them. And they also said to release a statement concerning this matter as soon as possible to help us recover from the destructive effects of the post that went viral that really impacted our business negatively."
"Anyways, We respect everyone's opinion and we do not force anyone to support us either. But please, let us be responsible with what we post or say to anyone in social media."
"Let's choose LOVE not hate and let's be kind to one another! May God Bless Us All!" bahagi pa ng kanilang paglilinaw sa isyu.